Terms

Who can use Little Lock Book

• You must be 16 or older. This aligns with Australian and European digital-age-of-consent requirements. You confirm you're 16 or older when you sign up, and we may suspend accounts we reasonably believe belong to someone under 16.
• You must give us real, accurate information when you sign up.
• Little Lock Book is for your own personal use — see "Acceptable use" below.

Your account

• You're responsible for keeping your sign-in method secure: your email or phone number (we send a one-time sign-in code), or your Apple or Google account if you sign in with those. You must not share your account credentials with anyone else or allow anyone else to use your account.
• You are legally responsible for all actions taken within your account.
• You can delete your account at any time from the Profile screen. All personal data and personal recommendations will be deleted.
• We may suspend or terminate accounts that violate these terms. You agree not to set up another account if we have suspended or terminated you previously.

Acceptable use

Little Lock Book is a personal recommendation app, and these rules keep it that way:

• Personal, non-commercial use only. Don't use Little Lock Book to operate or promote a business, advertise, post paid or incentivised endorsements, or carry on a professional or trade activity. Curator and professional offerings, where available, are provided under separate terms.
• No scraping or extraction. Don't engage in commercial scraping or bulk extraction of content, and don't use the app to build a competing service.
• No harmful content. We have zero tolerance for objectionable content. Don't post anything that is unlawful, defamatory, threatening, harassing, hateful, sexually explicit, that you know is not true or that infringes anyone else's rights — and don't impersonate others or send spam. Don't bully other users.
• Respect other members. Recommendations shared with you are shared in trust; use them as a member of the community, not as a data source.
• Lawful use. Don't break the law while using the app.
• Interference. Don't attempt to interfere with the proper working of the app in any way, including by adding harmful code, trying to stop the app working normally, or doing anything which will compromise our systems.

Breaching these rules is grounds for removing content and suspending or terminating your account.

Your content

You own it. The recommendations you add — names, notes, your photos, tags — belong to you.

Licence to us. So that we can run the service, you grant Little Lock Book a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, format, and process your content as needed to operate, secure, moderate, back up, and improve the app, and to create the aggregated and de-identified data described in our Privacy Policy. This licence ends when you delete the content or your account, except for copies other members have saved to their own Lock Books (see below), backup copies retained for up to 30 days, and aggregated or de-identified outputs that no longer identify you.

What sharing means. When you share a card with someone, you grant them the right to view it inside the app according to the audience you chose. They can't forward your card to other members or re-share it as their own. However:

• If they save your card to their own Lock Book, they keep their own copy, and that copy remains in their Lock Book even if you later delete the original or stop sharing it.
• If you share a card by link outside the app, anyone who receives the link can see a limited preview of that card.
• If you turn on discoverability, your cards may surface anonymously — without your name, photo, or identifying notes — to people one or two hops out in your network. You can turn this off at any time in Profile → Privacy.

You're responsible for what you write. Make sure what you post is accurate and yours to post. Don't post anything defamatory, threatening, or unlawful, and don't upload photos or other material that infringe someone else's intellectual property.

Moderation. We use automated tools to screen text you submit (such as card notes, asks, replies, and invite messages) for content that breaches these terms, and flagged content may be blocked from being shared. We don't otherwise review your content before it's posted, and we may remove content that breaches these terms when we become aware of it. If you believe content was blocked or removed in error, email support@littlelockbook.com and a person will review it.

Reporting and blocking

We want Little Lock Book to feel safe. If you see content or behaviour that breaches these terms:

• Report it. Every card, ask, and reply has a report option. We will try to review reports within 24 hours and will remove content and, where warranted, suspend or terminate the responsible account. Our decision is final.
• Block them. You can block any member. Blocked members' content no longer appears in your feeds, and your content no longer surfaces to them.

We may remove any content, and suspend or terminate any account, that we reasonably believe breaches these terms or puts other members at risk. We may suspend your account while we investigate your account or any complaint received about you.

Our intellectual property

The Little Lock Book app, website, design, logos, and the "Little Lock Book" name and marks belong to Little Lock Book Pty Ltd (ACN 698 519 943). We grant you a personal, non-transferable licence to use the app for its intended purpose. Other than your own content, you must not copy, modify, or distribute any part of the app or its branding without our written permission.

Any content uploaded by other users of our app belongs to them. You must not copy or reuse their photos or descriptions without their permission.

If you provide us any feedback or suggestions about the app, then all rights in the feedback or suggestions are owned by us and we may use them for any purpose.

Intellectual property complaints

If you believe content in the app infringes your intellectual property rights, email support@littlelockbook.com with a description of the work, where the content appears in the app, your contact details, and a statement that you believe in good faith the use is not authorised. We will review and, where appropriate, remove the content. We may suspend or terminate accounts of repeat infringers.

Privacy

How we handle your data is in the Privacy Policy. By accepting these terms you're also acknowledging the Privacy Policy.

What we don't guarantee

• Little Lock Book is provided as-is.
• We can't guarantee the accuracy of any recommendation in the app — they come from real people, not us. We do not endorse any recommendations made. We do not vet any reviews, and we cannot accept any liability for content published by our users, except that we will try to review and remove content that is flagged to us as being in breach of these Terms.
• We can't guarantee uninterrupted service. We'll do our best to keep the app available.
• Whilst we try our best to protect your content and data, we cannot guarantee its safety.
• The app may contain links to third-party websites or services. You use those links at your own risk, and we do not endorse those third-party websites. We are not liable at all to you for your experiences on those third-party websites.
• To the extent permitted by law, our liability for any loss is limited to refunding any fees you've paid, and we are never liable to you for any indirect or consequential loss you may suffer.

Payment

Access to the app is free.

However, some features may in the future require payment. The app will make clear if any feature is a paid feature. We reserve the right to make some features which are free now a paid feature in the future.

To use a paid feature, you will need to add payment details to your account, and you give us authorisation to deduct payment when you use the paid feature. We may suspend services to you until payment has been cleared.

Fees will be published clearly in the app.

If Little Lock Book is sold or wound up

If the company is acquired, you'll be notified in-app at least 30 days before the change takes effect. You agree that we can transfer your content and images to any purchaser of our business provided that your content will only be used to continue operating the app. If the company is wound up, you'll get the same notice plus the opportunity to request a full data delete.

Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute that can't be resolved by emailing us first will be handled in the courts of New South Wales — except where local consumer law (see the next section) requires otherwise.

Your local consumer rights

Nothing in these terms removes, restricts, or modifies any consumer rights or guarantees you have under the law of the country, state, or province where you live. In particular:

• Australia: nothing in these terms excludes any guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
• UK and EU: your statutory consumer rights remain in full force, including the right to bring claims in the courts of your country of residence where local consumer law gives you that right.
• California: your rights under the California Consumer Privacy Act, California Civil Code, and other state consumer laws are unaffected by this agreement.
• Other jurisdictions: if local mandatory consumer law gives you a right that conflicts with these terms, your local law wins for that specific right.

Apple App Store terms

If you downloaded Little Lock Book from the Apple App Store, the following applies in addition to the rest of these terms:

• These terms are between you and Little Lock Book only — not Apple. Little Lock Book (not Apple) is solely responsible for the app and its content.
• Apple has no obligation to provide maintenance or support for the app. Any maintenance or support is provided by Little Lock Book — email support@littlelockbook.com.
• Apple is not responsible for any product warranties, whether express or implied. To the extent the app fails to conform to any applicable warranty, you may notify Apple, who will refund the purchase price (if any). Beyond that, Apple has no further warranty obligation.
• Little Lock Book — not Apple — is responsible for any claims that the app or your use of it: (a) breaches applicable law; (b) infringes any third party's intellectual-property rights; or (c) gives rise to a product-liability claim.
• You agree to comply with all applicable third-party terms when using the app (for example, your wireless data plan).
• Apple and its subsidiaries are third-party beneficiaries of these terms — once you accept these terms, Apple may enforce them against you as such.
• You represent and warrant that you're not located in a country subject to a US Government embargo, and that you're not on any US Government list of prohibited or restricted parties.

Changes to these terms

We reserve the right to update these terms periodically over time without notice. If we update these terms substantively, we'll let you know in-app and refresh the effective date above. Continued use after the change date means you accept the updated terms.